ONE PLATFORM

SCALE YOUR BUSINESS WITH NGAGE RETAIL

Point of Sale, E-Commerce, Fulfilment & Inventory 

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About Ngage Retail

​

Ngage's Technical Director Craig Maconnachie provides a brief overview
of the functionality behind the Ngage Retail Software solution
for small and medium sized enterprises.

Sell

Ngage Retail is a flexible and scalable Multi-channel sales and Inventory Management Software solution, designed to maximise sales with minimum effort. Ngage Retail holds an advantage in that it seamlessly sells products across four sales channels under the one operating system. 

  • Ngage Point of Sale for retail transactions
  • NgageRetail E-Commerce Shop/s websites
  • Marketplaces – Automatically uploads products and real-time inventory levels to eBay, Amazon and Facebook. 
  • B2B Account transactions


Ngage Retail POS - Sell Anywhere


Retail Point-of-Sale

Achieve sales in store with the Ngage Point-of Sale Windows Desktop that operates with a wide range of hardware solutions. The Point-of-Sale also operates offline, and will synchronise all transactions once an internet connection becomes available. Produce gift cards with many templates available.

Market Places

Ngage Retail manages inventory across all sales on one platform. Our retail system accesses new markets through automatic and seamless upload onto online channels such as eBay Amazon and Facebook. Staff and customers have access to real-time and accurate stock levels, whilst sales data is posted directly to your accounting package. 

E-Commerce

Ngage Retail allows you to produce and manage multiple high-quality e-commerce sites. Users can utilise a variety of discount codes and drive sales using the Marketing module to send email or SMS. Website and product images can be edited within the software using our powerful "Image Editor".

Pick

Using the Ngage Warehouse App warehouse staff can scan and manage incoming stock. When a new order is raised the App will list the SKU's on the order marking each pick, ready for packing. Scanning technology simplifies the process of managing incoming stock and dispatching orders in a timely manner.

Features of the App allows users to:

  • Manage Stock in
  • Edit Stock Levels
  • Manage Market Place Stock
  • Manage Stock Locations
  • Product Queries
  • Pick Orders

Retail POS Pick


Pack

Once orders have been picked via the Ngage Warehouse App orders on the Ngage Desktop POS are displayed ready for dispatching. During the dispatch process multiple orders can be processed and delivery tracking can be automatically or manually added depending on your integrations. Once the dispatch process is complete, dispatch notes and delivery labels can be printed.

Packing features include:

  • Pick Note Generation
  • Pick Acknowledgement
  • Delivery Tracking
  • Print Dispatch Notes & Labels

Ngage Retail POS Pack


Track

A crucial element in securing high rating customer satisfaction is providing real time delivery tracking information. With Ngage Retail it is easy, as long as your logistics partner provides the tracking information. If your logistics provider has a tracking API, Tracking can be automated, speeding up the dispatch process dramatically. 

  • Manage Multiple Providers
  • Automated Website Cost Calculation
  • Automated Shipping Requests
  • Customer Track & Trace

Ngage Retail POS Tracking


Integrate

A number of internationally recognised accounting, logistics and marketplace providers have existing links to Ngage Retail. Integrating with other vendors is easy with the Ngage API. Expand your sale channels by integrating into a marketplace like Amazon, eBay or Google Shopping. Push transactions to your accounting package or use the Ngage Retail reporting system.

Ngage Retail Integrations


Accounting

Ngage Retail synchronises with a variety of leading online cloud accounting packages, such as Xero, Sage, Quickbooks and MYOB. A host of sales and inventory reports are available within the Ngage Retail portal. All reports can also be exported in CSV format. Our API will allow easy integration for other cloud based solutions.

Logistics Provider

Automating the delivery process provides real cost savings. Existing integrations with Royal Mail (UK), UK-Mail, Australia Post, Star Track and Toll Express facilitate automated cost calculation, shipping requests and order tracking. If your current logistics provider has an API then Ngage Retail can provide your business with real benefits.

Plug Ins

The Ngage API enables the development of a variety of plug-ins. Your business may wish to link data with your CRM or Marketing partner. 

Success Stories

VSports - Ngage Retail, Market Places & Point of Sale

VSports Coventry

Ngage Retail has been our product of choice for over 10 years. The POS system and Warehouse IOS app has streamlined our company processes, & the integration into our accounting & logistics providers has significantly reduced our costs. 

National Farmers Union - Ngage CMS, Ngage Retail, in-house development

National Farmers Union

As an in-house development team, we found the API integration to our CRM and our outsourced shipping provider very easy to build on. The stock control, order processing & reporting are valuable features to our organisation.  

Pricing

The website build includes our in-house development team building your website, designed either by us or from a supplied design. The build cost is dependent on the number of page templates and functionality (modules).

Baseline package to host and provide software to manage your E-Commerce store. To add Market Place functionality you need to upgrade to the "Market Place" package.

Included

1 Hosted Website

3 Employee Users

Max 3,000 SKU's

Inventory

Stock Adjustment 

Auto Replenishment

Custom Product Filtering

CSV SKU Import/Export

Barcode Generation & Printing

Order Management

Batch Order Processing

Return Processing

Part Order Shipping

Reporting 

Sales & Inventory

Customisable Reports

Google Analytics 

Google Customer Review

Customers

Custom Gift Vouchers

Discount Management

Abandoned Basket Saver

Support

Ticketed Email (24/7)

Online Chat & Phone (9am-5pm)

Security

HTTPS SSL Security

User Permission Groups

The "Market Place" package is the "E-Commerce" package with the additional functionality of being able to manage multiple market place accounts (eBay, Amazon, Facebook and more).

Order Management

1 Hosted Website

6 Employee Users

Max 6,000 SKU's

Inventory

Stock Adjustment 

Auto Replenishment

Custom Product Filtering

CSV SKU Import/Export

Barcode Generation & Printing

Order Management

Batch Order Processing

Return Processing

Part Order Shipping

Reporting 

Sales & Inventory

Customisable Reports

Google Analytics 

Google Customer Review

Customers

Custom Gift Vouchers

Discount Management

Abandoned Basket Saver

Support

Ticketed Email (24/7)

Online Chat & Phone (9am-5pm)

Security

HTTPS SSL Security

User Permission Groups

For a complete solution add the POS to the Starter or Market Place package. The Point of Sale software is a Windows based application to manage in-shop sales and warehouse dispatch processing.

Included

Up to 10 Instances

Touch Screen

Key Fob Login

Inventory

Stock Adjustment 

Custom Product Filtering

Barcode Generation & Printing

Order Management

Build an Order

Batch Order Processing

Return Processing

Part Order Shipping

Customers

Custom Gift Vouchers

Discount Management

Ngage Retail provides businesses with the capabilities to manage multiple websites & E-Commerce stores in one CMS. This allows businesses to manage content, sales and inventory on multiple channels all through the one CMS. Ngage Retail automatically lists products on various selling platforms and updates inventory levels in real time across all channels when a product is sold. This not only increases efficiency but also reduces the cost of inventory management, sales and labour required to sell products across multiple platforms. 

Ngage Software CMS and POS solutions